We make every effort at Head 2 Toe to pamper you with unique, all-natural spa services you will rave about. In order to efficiently service our guests the following policies are necessary:

Dr.’s Orders

Safety is of the utmost concern for our guests and staff. In our products we use all-natural, raw food ingredients and powerful essential oils. If you have a medical condition, food allergy, are pregnant or nursing please disclose this information to your technician. We strongly urge you to speak with your doctor before receiving spa services. With advance notice Head 2 Toe can create a custom essential oil blend at no charge for those with allergies or medical conditions. We reserve the right to refuse service. 

The Talent
Our staff consists of fully licensed and state certified technicians, owner included. We emphasize the importance of personal and professional development with our staff. There is a reason when you work for us, we call it theH2Tfamily. 

Pencil Me In
Single appointments will be accepted with a $75 minimum service request. We suggest booking appointments at least one week in advance to assure availability. However, cancellations occur, so give us a call to check our immediate openings. 

Phone calls and e-mails are returned within 48 hours. Full payment is required at time of booking, unless you are a repeat client. For safety and efficiency our technicians use the buddy system. No one flies solo. It is the responsibility of the client to provide a safe and professional work environment for our technicians. Please allow a clear space for spa services and a table for manicures. We promise to believe you when you say it’s laundry day.

Hit Cancel
We know it’s hard to find time to do anything for yourself these days and understand when you need to cancel. All we ask is for at least 48 hours notice so we may schedule wait-listed guests. Executive Decision: Cancellations made within same day of appointment will be charged full price. For party cancellations please see BUSTED.

Travel Agent
There are no hidden fees or extra travel costs for services within the Chicagoland area. Parking is the responsibility of Head 2 Toe Mobile Spa. We proudly serve downtown and suburban areas within 60 miles of 60618 and 60565 zip codes.

Payment
Head 2 Toe Mobile Spa accepts all forms of payment: Cash, Check, Visa, Mastercard, Discover and AMEX.

Tip of the Day
An automatic 20% gratuity is added to all spa services. We believe our expertly trained staff will provide excellent service that you will rave about. If you feel that your service did not equal this amount of gratuity please let a spa manager know immediately. We need to hear from you.

Party Time
Spa parties are a great way to feel fabulous inside & out. They are so much fun for everyone: guests and staff. And we make it easy to host one. All you do is choose the place. We create the Spa-ce. On-site parties are perfect for any occasion: Bachelorette parties, bridal showers, corporate events, promotional nights,  girlfriend parties, conventions etc. For more information please visit our party page.

House Rules
Have your date picked? Call one of our party planners to reserve your space. A one-time, non-refundable $75 booking fee must be received to save the date. The booking fee will be deducted from your invoice the day of the event. We accept either Credit Card or Check for the booking fee. Next step is to invite your guests and choose your services from our tempting menu. We will contact you for a final service list 7-10 days before your event.

Turn it up!
Want to turn up the volume on your party? Head 2 Toe can create a custom service menu for you and your guests. Example: Get the restaurant staff together and have cocktail inspired pedicures and massages. Lemon Pomegranate Pedicures anyone? Our custom menu is for private events only with a minimum of 6 guests. This is a complimentary service.

Busted
Because of the high demand of our services we require at least 7 days notice for cancellation of an event. Your credit card will be charged 50% of the total party booking for cancellations with less than seven days notice. The booking fee is non-refundable.